![]() Channels to help you keep conversations focused on specific thematic topics while simplifying the overall moderation process.Slack contains an abundance of features that enable you to get the most out of this valuable feedback loop, including: Your product team, marketing and community teams, success team, and many more people throughout your organization.Your community members, customers, and users.Launching a Slack community creates a feedback loop between: What are the top Slack community management features? Consider choosing Discourse if real-time interactions are less of a priority and you would rather focus on creating an extensive, indexable forum of discussion posts and other content created by the community.Consider choosing Discord if you need rich media functionality plus comprehensive moderation features and don’t mind your members being anonymous. ![]() Consider choosing Slack if third-party integrations are a requirement and accessing message history is not a priority (or you can afford a paid plan).Here’s the TL DR about making a choice among these three massively popular platforms: Whether you’re choosing your first community channel or adding onto what’s already in place, you may be curious about how Slack compares and contrasts to two other platforms that are popular for hosting B2B communities (especially those with more technical members): Discord and Discourse. What’s the difference between Slack, Discord, and Discourse for community management? If you ever decide to switch platforms, we have guidance on migrating your community from Slack to Discord. Discourse based on your unique community goals and engagement dynamics. Not ready to make up your mind? Learn more about evaluating Slack vs. If you are interested in growing a community of B2B professionals, it’s highly likely that many of your ideal members are part of Slack’s 12 million+ daily active users. For example, you’re more likely to find Slack communities dedicated to surfacing industry trends and professional development tips rather than sharing photos of the latest fashion styles and pop culture headlines. Which platform(s) best support these goals?īecause Slack was originally designed to serve as a messaging platform for professional teams and coworkers, its communities tend to be more B2B oriented (though B2C communities can thrive on the platform, too).What outcomes does our company wish to achieve through community?.What do I hope community members get from the group?.Who are our ideal community members and why would they join?.Why are we looking to build a community on Slack?.To determine if Slack is a good fit for your business, solidify your community goals by asking questions like: Is Slack community management right for my business?įirst, you must decide if Slack is the right place to build and nurture your community. To chat and exchange tips with 1500+ community and DevRel leaders on how they manage, deepen engagement, and grow their communities on Slack (and other platforms), join us in the Uncommon Community-we're on Slack too □. What are the best practices for Slack community management?.How can I get more value out of my Slack community management efforts?.What are the top Slack features for community management?.How does Slack differ from other community management platforms?.Is Slack community management right for my business?.To set you up for success, we’ve created this guide to help you answer questions such as: Of course, Rome wasn’t built in a day, so to get the most out of starting and nurturing a community on this platform, you have to be intentional about every choice you make throughout your Slack community management journey. If you’re just getting familiar with the platform, here’s a quick overview of what a Slack community is and how it can benefit your company. Slack community management has garnered considerable attention in recent years as many thriving companies have used the platform to grow strong communities with thousands of members while creating deep, meaningful relationships.
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